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Telegram remains in operation in Russia despite the Russia-Ukraine war.

Contact Telegram Customer Service

Telegram Phone Numbers and Emails

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How to Contact Telegram Customer Service?

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PissedConsumer Reporter
How to Contact Telegram Customer Service?

Telegram needs to provide a customer care number for contacting them directly. This is in line with their commitment to user privacy and security. Telegram has handled all customer service queries through its in-app support and email. They have a comprehensive FAQ section on their website and in-app support where you can find answers to common issues. If you can't find what you need, you can contact Telegram support via email.

For contact via email, Telegram has a dedicated email address for support, but only through the web form. You can use this address to report any issues you encounter while using the app, such as spam, abuse, or technical difficulties. Please provide as much information as possible about the issue you're experiencing, including screenshots if possible. This will help the support team diagnose and resolve your problem more quickly. However, please note that response times can vary, especially during peak times.

Telegram does not offer traditional live chat support. However, they have a robust in-app support system. Suppose you're experiencing issues or need help with the app. You can contact the support team via the in-app 'Ask a Question' feature under Settings > Privacy and Security > Data Settings > Ask a Question. The support team will respond to your query as soon as possible. Remember that response times can vary, especially during peak usage times.

The Telegram headquarters is in Business Central Towers, Tower A, Office 1003/1004, P.O. Box 501919, Dubai, United Arab Emirates.

Please note that this address is for postal correspondence only. Telegram does not offer in-person customer support or services at this location. Please use the in-app support feature.

PissedConsumer Club

Contact Information

Telegram Website:

Telegram Help Center:

Corporate Office Address:

Telegram Messenger Inc.
Business Central Towers, Tower A, Office 1003/1004
Dubai, 501919
United Arab Emirates

Telegram Customer Service Reviews

2.9 / 5
Average
Sartaj Psb
Good111
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5.0

"074282****" I bought this number newly but it does not receive telegram code" sms "please give me a solution for this.

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cypress c
My account got deleted no warning or any thing
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1.0

My account got deleted no warning or any signs my acct is subscribed to premium.
it would have been nice if they advise and resintae my acct but their customer service is iunrespo sive

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Marc C Uqz
Hacked Account
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5.0

Unable to receive verification code for Telegram account.

Dear Telegram Customer Service,

I'm writing to request assistance with accessing my Telegram account. I was logged out of my account on the 11th of September. However, when I tried to log back in, it kept saying the code has been sent to other devices I'm logged in. I was unable to receive the verification code required to complete the login process.

My account details are as follows:

- Phone number: +234706****372
- Email: Callyemarc@***.com

I would greatly appreciate if you could provide me with the verification code or assist me in resolving this issue so I can regain access to my account.

Thank you for your time and assistance. I look forward to hearing from you soon.

Best regards.

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Paulette M Ibh
Telegram will not read and correct my important issue since I reported it to them

Repeatedly my Telegram account has been being hacked and accessed by someone in Inkster, Michigan. It shows this person' s IP address.

I have blocked them and changed my password, and still, this person shows up when I login and use my account. I even changed my user name, and changed the e- mail I used to create my original account I told Telegram in my report this information, and that I want my account (a) permanantly deleted. I was told that they wouldn't even read my report e- mail, let alone correct this important issue.

Telegram apparently does not care about those of us that have and are currently using their app. They get an F for failure, for terrible customer service !

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